Effective Date: February 20, 2026
Last Updated: February 20, 2026

This Privacy Policy explains how VanBuren Entertainment (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit vanburenentertainment.com (the “Site”), submit information through our forms, or book an appointment with us.

Contact
Email: bookings@vanburenentertainment.com

1) Information We Collect

A. Information you provide to us
We collect information you submit to us through the Site, including:

  • Name
  • Email address
  • Phone number
  • Event details (date, venue/location, service interests, and preferences)
  • Messages, requests, and other content you provide through forms, appointment bookings, or communications with us

B. Information collected automatically
When you use the Site, we may automatically collect:

  • IP address
  • Approximate location (city/state) derived from IP address
  • Browser type, device type, operating system
  • Pages viewed, time spent, clicks, and referral/exit pages
  • Cookie and similar tracking data (see Section 4)

C. Information from third parties
We may receive information from third parties in connection with:

  • Analytics providers (for example, Google Analytics)
  • Advertising platforms (for example, Meta)
  • Payment and invoicing services (for example, QuickBooks/Intuit)

2) How We Use Information

We use information to:

  • Provide and operate the Site and our services
  • Respond to inquiries and provide customer support
  • Communicate about bookings, scheduling, planning, invoices, and service updates
  • Process payments and maintain transaction records
  • Improve the Site, services, and user experience
  • Measure marketing performance and advertising effectiveness
  • Detect and prevent fraud, misuse, and security incidents
  • Comply with legal obligations and enforce agreements

3) Payments (QuickBooks / Intuit)

We accept online payments through QuickBooks (Intuit). When you pay an invoice or submit payment, your payment is processed by QuickBooks/Intuit and any payment processors they use.

We do not intentionally store full payment card numbers on our servers. We may receive limited payment-related information such as payment status, invoice details, partial card information (such as last four digits), transaction identifiers, and receipts for accounting, recordkeeping, and customer support.

4) Cookies, Analytics, and Advertising

We use cookies and similar technologies (such as pixels and identifiers) for functionality, analytics, and advertising.

A. Google Analytics
We use Google Analytics to understand how visitors use the Site (for example, traffic sources, pages visited, and engagement). This helps us improve the Site and measure performance.

B. Meta (Facebook) Pixel / Conversions
We use Meta technologies (commonly called the Meta Pixel) to:

  • Measure advertising performance
  • Understand actions taken on the Site after viewing our ads
  • Build audiences for advertising and retargeting

These tools may collect or receive information from your browser or device (including cookie data and event data such as page views and interactions) and may use cookies or similar technologies.

Your choices
You can control cookies through your browser settings (including blocking or deleting cookies). Limiting cookies may affect Site functionality. You can also manage certain advertising preferences through platform settings (for example, Meta ad preferences).

5) Calling and SMS/Text Messaging (Grasshopper)

If you provide your phone number through a Site form, appointment booking, or other communication with us, you authorize VanBuren Entertainment to contact you at that number by phone call and text message regarding your inquiry, booking, and event planning. We use Grasshopper to place calls and to send and manage SMS communications.

No transfer of consumer SMS data to external organizations
Consumer data associated with SMS messaging (including your mobile number, messaging consent status, and message content) will not be sold, rented, shared, or transferred to any external organizations for their own purposes under any circumstances. This includes no sharing for marketing or promotional purposes.

Permitted processing strictly to provide messaging services
Grasshopper may process your phone number and message content only as necessary to deliver and manage messages on our behalf (for example, sending messages, routing, delivery confirmation, and opt-out handling). Grasshopper is not permitted to use this information for its own marketing or any independent purpose.

Service-related messages may include scheduling, confirmations, reminders, event planning updates, invoice/payment coordination, and support.

Marketing messages (optional) may be sent only if you separately opt in where required.

Opt out: Reply STOP to opt out of texts.
Help: Reply HELP or email bookings@vanburenentertainment.com.
Message frequency: Varies.
Fees: Message and data rates may apply.
Carriers: Carriers are not liable for delayed or undelivered messages.

For questions, help, or to contact us regarding your SMS registration, messaging consent, or privacy, please email bookings@vanburenentertainment.com or call

6) How We Share Information

We do not sell your personal information.

A. No unauthorized sharing; SMS data restriction
We maintain policies and controls to prevent unauthorized sharing of consumer information. Mobile information and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes.

B. Limited sharing with service providers (as processors)
We may allow limited access to information by vendors that help us operate the Site and provide services, solely to perform services on our behalf and under confidentiality/security obligations. These may include:

  • Intuit / QuickBooks (invoicing and payments)

  • Website hosting and security providers

For avoidance of doubt: SMS consumer data (mobile number, consent status, message content) is processed only for messaging delivery/management as described in Section 5 and is not transferred to external organizations for their own use.

C. Legal and safety
We may disclose information if required by law or if we believe disclosure is necessary to protect rights, safety, and security, investigate fraud, or respond to lawful requests.

D. Business transfers
If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

7) Data Security (New York SHIELD Act)

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, but we work to protect your information and reduce risk.

For New York residents, we take steps consistent with the New York SHIELD Act to protect “private information,” including maintaining reasonable safeguards appropriate to the nature of the information we handle.

Unauthorized Sharing Prevention

We use reasonable safeguards designed to prevent unauthorized sharing or disclosure of consumer information, which may include access controls, least-privilege permissions, administrative controls over who can view/export data, and vendor restrictions requiring confidentiality and use limitations. We restrict access to consumer information to authorized personnel and service providers who need it to provide services.

8) Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business records (including invoices and payments), comply with legal obligations, and resolve disputes. When information is no longer needed, we delete or de-identify it when reasonably feasible.

9) Your Rights and Choices

You may request to:

  • Access the personal information we maintain about you
  • Correct inaccurate information
  • Request deletion of certain information (subject to legal and recordkeeping requirements)

SMS: Reply STOP to opt out of text messages. Reply HELP for help.
Calls: Email bookings@vanburenentertainment.com to request that we stop calling a specific number.

Requests can be sent to: bookings@vanburenentertainment.com
We may verify your identity before fulfilling certain requests.

10) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, email bookings@vanburenentertainment.com and we will take appropriate steps to delete it.

11) Third-Party Links and Embedded Services

The Site may link to or embed third-party services. Their privacy practices are governed by their own policies, and we are not responsible for third-party content or practices.

12) International Visitors

If you access the Site from outside the United States, your information may be processed in the United States (and other locations where our service providers operate). Data protection laws may differ from those in your jurisdiction.

13) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and reflected by the “Last Updated” date. If changes are material, we may provide additional notice.

14) Contact Us

Email: bookings@vanburenentertainment.com

For questions, help, or to contact us regarding your SMS registration, messaging consent, or privacy, please email bookings@vanburenentertainment.com or call 518-282-0216

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